DVA LISTEN

Digital Vibes Asia

Know what Malaysia is saying about your brand.

DVA Listen monitors social media and the Malaysian press for your brand’s mentions, reads the sentiment behind them, and reports back in plain language — through Samuel, your AI listening analyst.

What it listens to

Instagram

@mentions, comments on your posts and tracked hashtags — via Meta's official API, connected with your permission.

Facebook

Comments on your Page's posts and public posts that tag your Page — via Meta's official API.

News & blogs

36 curated Malaysian and Hong Kong publications — national news in English and Bahasa Melayu, tech, automotive, business, viral and lifestyle.

Instagram and Facebook data is accessed only through Meta’s official APIs, only for accounts a client has connected with their explicit permission, and is read-only. Each client’s data is isolated to their own workspace.

How it works

1

Connect, with your permission

Link your Instagram Business account and Facebook Page through Meta's official login. DVA Listen only reads — it never posts, replies or messages on your behalf.

2

We listen, around the clock

Mentions, comments, hashtags and press coverage are captured continuously, de-duplicated, and analysed for sentiment and topics in English, Bahasa Melayu and Chinese.

3

You ask Sam

Samuel, your AI listening analyst, answers questions about your coverage in plain language, alerts you when something needs attention, and writes your weekly intelligence report.

A dashboard when you want detail.
An analyst when you don’t.

Every mention lands in a live dashboard with sentiment, topics and links to the original post. But you don’t have to dig — ask Sam “how did we do this week?” and get an answer built from your real numbers, never invented ones.

  • Sentiment and topic analysis on every mention — English, Bahasa Melayu and Chinese
  • Alerts for volume spikes and negative-sentiment clusters
  • A weekly intelligence report, written by Samuel, delivered as a branded PDF
  • White-label ready — your logo, your colours, your product name